Getting an error while trying to post a chapter.
#1
I'm getting a 500 error while trying to post a chapter. Additionally, it shows that the chapter was posted but when clicking on the chapter I get the same error.
Edit: So now I can get into the chapter and it shows, but the dashboard of the fiction shows the error page.
Edit2: Now it kinda sorta works after logging out of my account and logging back in. Monitoring. This is weird.
Edit: So now I can get into the chapter and it shows, but the dashboard of the fiction shows the error page.
Edit2: Now it kinda sorta works after logging out of my account and logging back in. Monitoring. This is weird.
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RE: Getting an error while trying to post a chapter.
#2
If you haven't refreshed or cleared cache I recommend doing both. A few other people have been having a similar problem, I believe kana figured out the other 500 error (which could be yours) and no info on the first one. If this continues if you write on rrl I recommend making a draft instead of posting and if on gdoc just keep the doc at ready.
RE: Getting an error while trying to post a chapter.
#3
Please open a support ticket with the encrypted stacktrace that is in the box in the error page. Otherwise, we have no way of knowing what the issue is.
Thank you
Thank you
RE: Getting an error while trying to post a chapter.
#4
Hey there,
When getting an error like that, please make a copy of the error messages on the page and save them to a site such as http://hastebin.com, then submit it along with your bug report. Any additional information (i.e. what device and browser you use, what did you do before the error happened, whether you have closed and reopened your browser before, etc.) is also welcome, and makes it easier to pinpoint any issues.
Kanadaj
When getting an error like that, please make a copy of the error messages on the page and save them to a site such as http://hastebin.com, then submit it along with your bug report. Any additional information (i.e. what device and browser you use, what did you do before the error happened, whether you have closed and reopened your browser before, etc.) is also welcome, and makes it easier to pinpoint any issues.
Kanadaj
RE: Getting an error while trying to post a chapter.
#5
Isn't it perhaps the chapter's title length?
I remember that I got error 500 when the title of my chapter was too long.
I remember that I got error 500 when the title of my chapter was too long.
RE: Getting an error while trying to post a chapter.
#6
I also had this error occur. But I cannot access MY FICTION or any of my chapters. Whenever I try to error 500
RE: Getting an error while trying to post a chapter.
#7
I get this error when trying to access my bookmarks.
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